Reference

How 888game Handles Your Personal Information

This privacy policy sets out exactly what personal data we collect when you open an account, deposit via bKash, Nagad or Rocket, and use our platform — and how we keep that data secure.

Account data protectionbKash, Nagad, Rocket transaction privacyYour right to access your dataClear retention periodsDirect contact for data requests
888game How 888game Handles Your Personal Information
HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

We apply encryption across account login, payment processing and data storage. Your bKash, Nagad and Rocket transaction details are never stored in plain text. Cookie settings can be adjusted from your browser at any time, though disabling session cookies may affect how the cashier and lobby load on your device.

Encrypted Storage

Account passwords and payment references are stored using encryption. We do not hold your mobile wallet PIN or full card numbers — those stay with bKash, Nagad or Rocket.

Cookie Controls

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can block non-essential cookies through your browser settings.

Data Retention

We keep your account data for as long as your account is active and for a period after closure as required by applicable rules. You can request clarification on retention periods via support.

Your Right to Request Changes

You can ask us to correct inaccurate data, request a copy of what we hold, or ask for deletion where permitted. Data rights depend on your local law and eligible region.

REACH OUR TEAM

Contact Us About Your Privacy Rights

If you want to access, correct or delete your personal data, reach our support team directly. We handle privacy requests through the channels below. Response times depend on the complexity of your request, but we aim to acknowledge every data query promptly and keep you updated through the same channel you used to contact us.

Email Support Send your data access or deletion request to our support email. Include your registered account details so we can locate your records without delay.
Live Chat Open the live chat window from your account dashboard. For privacy queries, have your account ID ready so the agent can pull your record directly.
Account Help Centre Log in, head to the Help section and submit a privacy ticket. Requests submitted this way are tied to your account automatically, which speeds up verification.

Common Questions About Your Privacy at 888game

These are the questions we hear most often about how your data is handled. If your question is not covered here, contact our support team directly through live chat or email.

We collect your name, email, phone number and, during verification, identity documents. Device and IP data are collected automatically when you log in or use the cashier.

Only the transaction data needed to process your payment is shared with those services. We do not pass your full account profile or browsing history to payment processors.

Submit a data access request via live chat or the Help Centre in your account. We will verify your identity and provide the information we hold within a reasonable period.

Yes. Contact support with a deletion request. Some data may be retained where required by applicable rules, and your eligibility depends on your local law and region.

Session cookies keep you logged in; analytics cookies help us understand lobby usage. You can block non-essential cookies in your browser, though this may affect cashier behaviour.

We retain account data for a period following closure as required by applicable rules. Contact our support team if you need the specific retention period that applies to your account.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.